Slideshow

Frequently Asked Questions

Shipping

We ship to most countries worldwide. If your country is not available at checkout, shipping to that location is currently not possible due to logistical or security limitations.

Shipping costs depend on your location, order size, and shipping method. The exact shipping cost will be shown at checkout before you complete your order.

Because our products are made on demand, orders are usually processed within 1–7 business days. Delivery times then depend on your location and may range from around 2–14 business days.

Yes. Once your order has shipped, you will receive a tracking number by email so you can follow its progress.

Delivery times depend on your location. Many orders arrive within 4–7 business days, while international deliveries may take 7–14 days depending on destination and shipping conditions. Full delivery details will be included in your confirmation email.

We work with major shipping carriers and local courier partners, depending on the destination and fulfillment route.

Product

Because Freeiranstore products are made on demand, returns and exchanges are generally not possible unless your item arrives damaged, misprinted, or incorrect.

If you receive a defective, misprinted, or incorrect item, please contact info@freeiranstore.com within 7 days of delivery and include a clear photo of the issue. Once reviewed, a replacement or refund may be offered where applicable.

Because each item goes into production shortly after an order is placed, cancellations or changes are usually not possible. Please review your order carefully before completing checkout.

Our products are made with a focus on responsible, made-to-order production to reduce overproduction and avoid unnecessary waste. We aim to offer durable, meaningful products designed to be worn over time.

Made on demand means your item is produced after you place your order rather than being mass-produced in advance. This helps reduce waste and allows each item to be created specifically for you.

Our products generally fit true to size. You can find sizing information on each product page, and a dedicated size guide can help if you want more detailed fit advice.

Support & Contact

You can reach Freeiranstore at info@freeiranstore.com for questions, order issues, or general support.

Yes. If you are an influencer, creator, activist, brand, or organization interested in collaboration, partnership inquiries are welcome through our contact email info@freeiranstore.com

Group Orders

Yes, for larger coordinated orders Freeiranstore may be able to offer tailored pricing and support. This can apply to events, conferences, cultural spaces, advocacy groups, campus initiatives, and community organizations, depending on order size and product selection. If you are planning a group order, please contact us with your approximate quantities, timeline, and the designs you are interested in, and we will get back to you with options for group rates and collaboration.

Yes. Bulk and group orders may be possible depending on the products and quantities you need. This can be a good fit for events, teams, communities, campaigns, conferences, or organizations that want coordinated pieces with a shared message.

Donations

Yes. Freeiranstore is built around visible support for freedom in Iran and solidarity with the Iranian people, and 15% of profits are dedicated to causes connected to freedom, human rights, and solidarity with the Iranian people.

Privacy & Safety

Customer data is handled securely and used only for what is necessary to process your order, provide support, and operate the store. Payment and personal details are never sold or shared beyond trusted providers that are required to complete the transaction and deliver your order.

Yes. Orders are shipped in neutral packaging without visible references to the cause or messaging on the outside. This way, your support remains your choice to share, and deliveries stay low‑profile and discreet.

That is completely understandable. You can still show your support in ways that feel safe for you — for example by choosing products that can be used at home, in personal spaces, or in more subtle ways such as postcards, prints, or accessories. The goal is to offer tools to express solidarity in the way that fits your life.